Privacy Policy

Introduction

At Simple Element ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at simplelmnt.com (the "Website") and use our contact form.

Important: We only collect information when you voluntarily submit it through our contact form. We do not use cookies, tracking pixels, or any other automated data collection methods beyond what is necessary for website functionality and security.

Information We Collect

Contact Form Information

When you use our contact form, we collect the following information:

• Name: Your full name as you provide it
• Email Address: Your email address to respond to your inquiry
• Message: The content of your message or inquiry
• Timestamp: The date and time when you submitted the form

Security Verification

We use Cloudflare Turnstile, a privacy-friendly CAPTCHA service, to protect our contact form from spam and abuse. Turnstile may collect minimal technical information such as your IP address and browser characteristics solely for security purposes. This data is processed by Cloudflare in accordance with their Privacy Policy.

Information We Do NOT Collect

• We do not use analytics or tracking cookies
• We do not track your browsing behavior
• We do not collect payment information (all purchases are handled by third-party platforms)
• We do not collect personal information automatically or passively
• We do not use social media pixels or advertising trackers

How We Use Your Information

We use the information you provide through our contact form solely for the following purposes:

• Communication: To respond to your inquiries, questions, or feedback
• Customer Support: To provide assistance and address your concerns
• Service Improvement: To understand customer needs and improve our services

We will never:

• Sell your personal information to third parties
• Use your email address for marketing without your explicit consent
• Share your information with advertisers
• Send you unsolicited promotional emails

How We Store and Protect Your Information

Data Storage

Your contact form submissions are delivered to our business email address ([protected]) and stored in our secure email system. We use industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure email servers with encrypted storage
• Access controls limiting who can view your information
• Regular security updates and monitoring

Data Retention

We retain your contact form submissions only as long as necessary to respond to your inquiry and for our legitimate business purposes (e.g., record-keeping, legal compliance). Typically, we delete contact form data after 12 months unless we have an ongoing relationship with you or are legally required to retain it longer.

Third-Party Services

We use the following third-party services that may process your data:

Cloudflare

Our website infrastructure and contact form processing are powered by Cloudflare. Cloudflare may process technical information such as IP addresses for security, performance, and DDoS protection. Cloudflare's data processing is governed by their Privacy Policy.

Email Service Provider

We use standard email protocols (SMTP/IMAP) hosted on our secure servers to receive and store contact form submissions. These servers are configured with industry-standard security practices.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct any inaccurate information
• Deletion: You can request that we delete your personal information (subject to legal retention requirements)
• Objection: You can object to our processing of your personal information
• Data Portability: You can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at [protected]. We will respond to your request within 30 days.

Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [protected], and we will delete such information from our records.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our contact form, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

Do Not Track Signals

Since we do not track users across websites or over time, we do not respond to "Do Not Track" signals. Your privacy is protected by default on our Website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We are committed to resolving any privacy concerns you may have and will respond to your inquiry as quickly as possible.